“Staff morale has gone up significantly since implementing

RQi. Our Accuracy score is tied to an incentive program and before RQi staff incentives were feared to be too subjective and we did not pay incentives very often. With RQi, they know throughout the month where they stand with incentives and our frequency on incentive payments has gone up.” -Jim Hicks, Patient Access Manager, Southeastern Regional Medical Center

Registration QA

Patient Identity Verification

Patient Address Verification

Price Transparency

Physician's Office

Contract Compliance

Managed Care Contract

Compliance

Health Care Registration and Quality Assurance Software Solutions and Consulting

RQi™ (Registration Quality Improvement)

RQi™ (Registration Quality Improvement) RQi™ is an automated, web-based solution designed to detect and flag errors for correction prior to discharge and billing. RQi™ utilizes an intricate and customized set of business rules that improve accuracy and provides staff training.

TKG offers RQi™ in two versions for all types and sizes of hospitals and healthcare systems. Both versions of RQi are fully integrated with our full suite of Revenue Cycle solutions and are contractually guaranteed.

Benefits of RQi:

Client driven rules-based solution
Customized logic-based patented rules engine
Web-based
Only SAS 70 Level II registration product on the market
100% Registration QA through staff empowerment
Improves Staff morale and accountability
Identifies focus areas for training
Convenient worklists in dashboard format
Allows for the re-assignment of worklists
Screens at all “Points of Service”
Hierarchical reporting – roll-up data for:

Directors
Managers
Supervisors

RQi enterprise™

RQi enterprise is suitable for all types of facilities and ideal for larger hospitals and healthcare systems.

Simultaneous real-time and batch submission
Catch and correct errors at POS while patient is present
Batch editing nightly for post registration errors
Pulls from fields in HL7 and ADT fields

Download product brochure

RQi professional™

RQi professional™ is a turn-key registration quality assurance solution that is ideal for smaller and independent hospitals.

Web-based
Minimal IT staff to implement
Turn-key solution – no upfront costs
Includes batch submission
Real-time capability available

Download product brochure