Leadership Team
Chuck Kramer, President & CEO
Charles E. “Chuck” Kramer is a successful entrepreneur and Healthcare Executive as well as a Consultant in revenue cycle management. He is the founder and CEO of Kramer Healthcare Technologies. Chuck has owned and operated several successful Healthcare Consulting, Claims Management, and “software as service" companies during the past 15 years. Chuck graduated from the University of Central Florida with a BA. He has served on the board of the Florida Chapter of the Healthcare Financial Management Association (HFMA) and is a member of NAHAM, and HIMSS.
Christopher Rohe, Executive Vice President, CPO
Christopher Rohe has been with Kramer Healthcare Technologies for ten years helping to build company services and product lines. He has over nineteen years of experience in Healthcare Financial Management and Information Technology. He currently is managing the firm's Product Line, Product Strategy and Security. He was formerly with McKesson HBOC in Atlanta Georgia as a senior consultant for provider projects working with HBOC's contract compliance system and Star Patient Accounting System. Prior to McKesson, Christopher held roles as a managed care liaison and operations manager for Orlando Health. He has an MHA from the University of St. Francis, Joliet, Il.
Phyllis Frausel, Senior Vice President, Chief Financial Officer
Phyllis Frausel has over 26 years of experience in the finance and banking industries. She has held management positions in finance, accounting, operations, product management, and compliance. She is responsible for finance, accounting, and human resource management with Kramer Healthcare Technologies. Among the strengths and experience she brings to The Kramer Group are strong competencies in financial reporting and organizational process improvements. Prior to joining Kramer Healthcare Technologies, Phyllis was Chief Operating Officer and Chief Financial Officer for CU Business Capital LLC, a credit union service organization. She was responsible for financial software development and product management at Fidelity Information Services, and was Vice President of Finance at First Trade Union Bank in Boston, MA. She holds a Bachelors of Science in Criminal Justice from Northeastern University, Bachelors of Science in Accounting from Boston University, and a Masters of Business Administration from Bentley College in Waltham, MA. She is a graduate of the New England School of Banking at Williams College. Phyllis joined Kramer Healthcare Technologies early in 2008.
Brian Cole, Chief Technology Officer
Brian Cole, a creative, quality-minded hands on Lead Enterprise Architect with over 22 years experience in full project life cycle development of Internet/Intranet web based applications. This experience covers a broad range of functional areas managing complex development initiatives. In-depth knowledge and experience in information systems architecture, software design methodologies, design patterns and object oriented design. Development experience range from hands on cross-functional project management aimed at delivery of commercial software products through full product lifecycle management including product definition, development, testing, and roll-out, followed by regular maintenance releases. Possess a complete and thorough understanding of developing web applications using C#, ASP.NET, IIS, ASP, VB, XML/XSLT, CSS, JavaScript, and SQL Server. Have a proven ability to blend technology and business understanding to deliver effective solutions. Ability to manage multiple tasks; efficient in organizing and prioritizing assigned duties; experienced managing personnel and leading large group projects. Over the years has consistently shown to be a proactive and result-oriented leader adept in mentoring and motivating the dynamic team to exemplary performance. Demonstrated and proven to be an effective communicator able to deliver superior customer service and bridging the business and technical communities. A complete systems professional who is dependable, reliable and intent on contributing to the TKG’s success through hard work and bringing innovative ideas to the firm’s technological vision.
Sue Lintz, Vice President of Client Services
As vice president of client services at Kramer Healthcare Technologies, Sue Lintz is responsible for all implementation, training and customer support activities. Sue brings nineteen years of healthcare experience from vendor and provider organizations where she held several successful positions within customer service and sales including implementation, support, project management and account management. Sue graduated from Clarke College with a BA in education and psychology.
Paul H. Hoyt, Senior Vice President of Business Development
Paul Hoyt brings more than 20 years of leadership with both emerging and established companies in healthcare. Most notably, Mr. Hoyt spent 11 years with NDCHealth, where he held a variety of roles, culminating with his position as General Manager of the Hospital and Patient Statement Division. With full responsibility for setting the strategic direction for revenue cycle management and business development this $70M division Mr. Hoyts efforts were a major contributing factor in enabling NDCHealth’s sale to Per-Se Technologies. Per Se was acquired in 2006 by McKesson Corp. Paul is an Alumnus of Missouri State University, with postgraduate studies from UNC Keanan Flagler Business School and Emory University.